About This Policy
This Privacy Policy explains how we use personal information collected through the Learning Academy website (“the Site”). It should be read alongside the full NECS Privacy Notice, which sets out how NHS North of England Care System Support (NECS) processes personal data more broadly.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect:
- Information you provide by completing forms (e.g. registration, evaluation, or enquiry forms). This may include your name, role, organisation, email address, and contact details.
- Records of correspondence if you contact us.
- Website usage information such as IP address, browser type, pages visited, and time spent on the Site.
How We Use Your Information
We use the information collected to:
- Provide the services or information you request.
- Respond to enquiries or feedback.
- Improve the Site and its content.
- Produce anonymous statistical reports.
We do not use your information for direct marketing.
Legal Basis
Our lawful bases for processing include:
- Legitimate interests – to operate and improve the Site.
- Contract – where information is needed to provide training or services you have registered for.
- Consent – where you choose to give it (for example, for optional surveys).
Data Storage and Security
- Information is stored securely on servers located in the UK.
- We use technical and organisational measures to protect your data.
- No personal data collected via this Site is transferred outside the UK.
How Long We Keep Data
We keep personal data only for as long as necessary to fulfil the purpose for which it was collected, and in line with NHS retention policies.
Your Rights
Under UK GDPR you have the right to:
- Request access to your data.
- Ask us to correct or update your data.
- Request deletion of your data, where applicable.
- Restrict or object to processing in certain circumstances.
- Request a copy of your data in a portable format.
- Make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled. See: www.ico.org.uk.
Cookies
This Site uses cookies. For details, please see our Cookie Policy, which explains the types of cookies we use and how you can manage your preferences.
Contact Us
If you have any questions about this Privacy Policy, please contact us.